Canada Shipping

Kindly check our logistic service adjustment during the Strike Period.

[Notification Regarding Canada Post Strike and Our Logistics Contingency Plan]

Dear valued customer,

We regret to inform you that due to the breakdown in negotiations between Canada Post and its union, the Canadian Union of Postal Workers (CUPW) has initiated a national strike effective September 26, 2025.

During this period, all mail and parcel processing and delivery services will be suspended, and some postal outlets will remain closed. Canada Post has explicitly stated that it will cease accepting new mail and suspend service guarantees for existing in-transit parcels until the strike is resolved. For more information, please refer to the official Canada Post announcement: CUPW has launched a national strike that will cause postal delays | Canada Post. We apologize for any inconvenience this may cause and appreciate your understanding.

To minimize the impact of potential logistics delays caused by strikes and ensure your logistics experience, we are making the following service adjustments:

Suspension of postal channels:

Effective from September 26, 10:00 AM (local time), we will suspend new order placement services for the Canada Post (CPC) channel. Starting from September 26, 5:00 PM (local time), we will stop receiving shipments for the Canada Post (CPC) channel.
Parcels already in transit may be at risk of delay. We recommend checking the latest logistics status through our official website.

New Alternative Logistics Solution:

We have integrated alternative service provider resources, which will cover 98%-99% of Canadian postal code areas with better delivery stability than postal services during the strike period. Please note the following during the strike:

Orders with unreachable postal codes will not be delivered, and the system will automatically intercept them.
While some postal codes may not be intercepted at the front end, the final decision is subject to the logistics service provider's system. If your order is intercepted by the service provider, we will promptly notify you and communicate follow-up actions.

We will closely monitor the situation and resume Canada Post services as soon as the strike risk is resolved. If you have any questions or require further assistance, please feel free to contact us at any time. Thank you for your understanding and support!

Below is the Original Letter from our Shipper YunExpress; for the reference.

【关于加拿大邮政罢工及我司物流应对方案通知】

尊敬的客户，您好！

由于加拿大邮政与工会谈判破裂，加拿大邮政工人工会 (CUPW) 于2025年9月26日再次发起罢工行动，此次罢工范围为全国性罢工；

罢工期间，所有邮件及包裹的处理和投递服务将暂停，部分邮政网点将关闭。加拿大邮政已明确表示，在罢工结束前，将暂停接收新邮件，且现有在途包裹的服务保障也将中止。

更多详情可查阅加拿大邮政官网公告：CUPW has launched a national strike that will cause postal delays | Canada Post

为最大限度降低罢工可能带来的物流延误影响，保证您的物流体验，我司现做出以下服务调整：

1、暂停邮政渠道：

① 即日起（9月26日10:00），加拿大邮政(CPC)渠道暂停新订单下单服务，即日（9月26）17:00起，加拿大邮政(CPC)渠道停止收货入仓；

② 已发出的包裹可能存在延误风险，建议您通过云途官网查询最新物流状态。

2、新增替代物流方案：

我司已接入替代服务商资源，将覆盖加拿大98%-99%邮编区域，时效稳定性优于罢工期邮政服务。

罢工期间请注意以下事项：

①不可达邮编的订单将无法正常投递，系统将自动拦截。

②个别邮编可能在前端未被拦截，但最终以物流服务商系统判定为准。若您的订单被服务商拦截，我们将及时通知您并沟通后续处理操作。

我们将持续关注事态发展，并在罢工风险解除后第一时间恢复加拿大邮政服务。如您有任何疑问或需进一步协助，请随时与我们联系。感谢您的理解与支持！