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SHIPPING POLICY

WE PRESENT THE CHINA BEAUTY THINGS TO THE WORLD.

Thanks for shopping with us. Below is our Shipping Terms, or you could reach us for any consultations by support@chicdecent.com or talk us online for a quicker reply.

Chic Decent fulfills orders to United States(covers Alaska, Guam, Hawaii and Puerto Rico, updated since 20241025), United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Luxembourg, Ireland, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Austria, Denmark, Greece, Cyprus, Norway, Australia, Canada, Japan, Singapore, Malaysia, Thailand, Vietnam, Cambodia, New Zealand, Hong Kong SAR (Resumed by EMS), South Korea.(Updated on Jan 17, 2025)

Certain countries and regions, service not available or limited on ordering with restricted items.

**Items, including, in specific as face powder, foundation, liquid things, and those classified as aerosols and alcohol-based products (e.g. pressurized spray cans, hairspray, nail polish remover, etc.) are restricted from air-transport due to Transportation regulations and must be shipped by ground or sea shipping only and will potentially take additional time to arrive and more transportation loss risk; AND we have shrinked or are not open services to those countries and regions..

Have a beautiful day..Click to Learn How to Track Your order.

And please be well understood that the order you made to us would always be integrated by below phases.

Place & Pack The Order

An order got placed at your side. Our warehouse parcel the ordered items. It normally takes 1 business day and we call it the processing time which depends on the product status.

Ship Term The Order

Parcel arrived shipper's sorting center generally the same day of the pack day; and be arranged for the cross border transpotation. It normally takes 3-20 working days to the destination country or city. And that's the express/standard shipping time.

Deliver The Order

Finally and lastly, the parcel delivered to you and be received at your side.

SHIPPING TERMS AND FEES

FREE SHIPPING RANGES

MULTIPLE SHIPMENTS

To better service our customers, we might split or combine your order into multi or one shipment(s). You will receive multiple or one shipment(s) when your order is being fulfilled by product categories or transportation conditions. You will receive notification via email when your order is being split or combine into multiple or one shipment(s). There is no additional shipping fee when your order is split into multiple shipments. Alternately, we may combine multiple orders into one shipment. Your shipping fee will refunded or deducted upon the order amount.

TRACKING ORDERS

When your order is ready to be shipped, you will receive a shipment confirmation email. Most of our orders are shipped within 1-2 business days after the order has been placed. To track the order, click on the tracking number located near the bottom of the email. To track an order on chicdecent.com, visit the Account Information area. You will need to sign in to access your account information. Or you could review Track Your Order for more.

*Chic Decent is not responsible for delays in shipping or delivery, due to natural or uncontrollable events. Unfortunately, we do not have control over these delays.

and again, so nice to meet you online at chicdecent.com
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