SHIPPING POLICY
WE PRESENT THE CHINA BEAUTY THINGS TO THE WORLD.
Thanks for shopping with us. Below is our Shipping Terms, or you could reach us for any consultations by support@chicdecent.com or talk us online for a quicker reply.
Chic Decent fulfills orders and orders are Duty Delivery Paid. Store Pricing updated by Zones in line with different taxes and customs policies of different countries. And we ship to United States(covers Alaska, Guam, Hawaii and Puerto Rico, updated since 20241025), United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Luxembourg, Ireland, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Austria, Denmark, Greece, Cyprus, Norway, Australia, Canada, Japan, Singapore, Malaysia(Suspended), Thailand, Vietnam, Cambodia, New Zealand, Hong Kong SAR (Resumed by EMS), South Korea(Suspended), Mexico, United Arab Emirates, Israel, Switzerland, Malta(Updated on Feb 06, 2025)
Certain countries and regions, service not available or limited on ordering with restricted items.
**Items, including, in specific as face powder, foundation, liquid things, and those classified as aerosols and alcohol-based products (e.g. pressurized spray cans, hairspray, nail polish remover, etc.) are restricted from air-transport due to Transportation regulations and must be shipped by ground or sea shipping only and will potentially take additional time to arrive and more transportation loss risk; AND we have shrinked or are not open services to those countries and regions..
Have a beautiful day..Click to Learn How to Track Your order.
And please be well understood that the order you made to us would always be integrated by below phases.
Place & Pack The Order
An order got placed at your side. Our warehouse parcel the ordered items. It normally takes 1 business day and we call it the processing time which depends on the product status.
Ship Term The Order
Parcel arrived shipper's sorting center generally the same day of the pack day; and be arranged for the cross border transpotation. It normally takes 3-20 working days to the destination country or city. And that's the express/standard shipping time.
Deliver The Order
Finally and lastly, the parcel delivered to you and be received at your side.
SHIPPING TERMS AND FEES
FREE SHIPPING VARIES
Ship to EU Members
Ship to EU Members
**Custom Fee included with a maxium order value 160EUR€ for the processing. Generally takes 6-15 business days.
**And this delivery term applies to all EU Member countries but vaies on shipping rates listed below.
Austria
- DDP; Generally takes 7-11 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Belgium
- DDP; Generally takes 7-11 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Bulgaria
- DDP; Generally takes 7-11 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Croatia
- DDP; Generally takes 7-11 business days;
- Shipping Fee 10US$, Ordering＜24.99US$;
- Shipping Fee 6.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Czechia
- DDP; Generally takes 7-11 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Cyprus
- DDP; Generally takes 7-11 business days;
- Shipping Fee 12US$, Ordering＜36.99US$;
- Shipping Fee 7.5US$, Ordering 36.99-59.98US$;
- Free Shipping, Ordering≥59.99US$.
Denmark
- DDP; Generally takes 7-11 business days;
- Shipping Fee 10US$, Ordering＜24.99US$;
- Shipping Fee 6.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Estonia
- DDP; Generally takes 7-11 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Finland
- DDP; Generally takes 7-11 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
France
- DDP; Generally takes 7-11 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Germany
- DDP; Generally takes 7-11 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Greece
- DDP; No PoBox; Generally takes 7-11 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Hungary
- DDP; Generally takes 7-11 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Ireland
- DDP; Generally takes 7-11 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Italy
- DDP; Generally takes 7-11 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Latvia
- DDP; Generally takes 7-11 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Lithuania
- DDP; Generally takes 7-11 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Luxembourg
- DDP; Generally takes 7-11 business days;
- Shipping Fee 9.5US$, Ordering＜34.99US$;
- Shipping Fee 5.5US$, Ordering 34.99-59.98US$;
- Free Shipping, Ordering≥59.99US$.
Malta
- DDP; Generally takes 7-11 business days;
- Shipping Fee 12US$, Ordering＜36.99US$;
- Shipping Fee 7.5US$, Ordering 36.99-59.98US$;
- Free Shipping, Ordering≥59.99US$.
Netherlands
- DDP; Generally takes 7-15 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Poland
- DDP; Generally takes 7-15 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Portugal
- DDP; No PoBox; Generally takes 7-15 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Romania
- DDP; Generally takes 7-15 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Slovakia
- DDP; Generally takes 7-15 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Slovenia
- DDP; Generally takes 7-15 business days;
- Shipping Fee 10.5US$, Ordering＜24.99US$;
- Shipping Fee 6.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Spain
- DDP; Generally takes 7-15 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Sweden
- DDP; Generally takes 7-15 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Ship to UK, Norway, Switzerland
Ship to UK, Norway, Switzerland
United Kingdom
- Generally takes 7-12 business days;
- Shipping Fee 7.5US$, Ordering＜15.99US$;
- Shipping Fee 4.5US$, Ordering 15.99-39.98US$;
- Free Shipping, Ordering≥39.99US$.
Norway
- DDP; Generally takes 7-12 business days;
- Shipping Fee 9.5US$, Ordering＜35.99US$;
- Shipping Fee 5.5US$, Ordering 35.99-59.98US$;
- Free Shipping, Ordering≥59.99US$.
Switzerland
- DDP; Maximum Order Value 61USD for Tax Free; Generally takes 6-9 business days;
- Shipping Fee 13.5US$, Ordering＜24.99US$;
- Shipping Fee 6.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
SHIP TO NORTH AMERICA
SHIP TO NORTH AMERICA
Canada
- DDP; Generally takes 6-15 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Mexico
- DDP; Generally takes 7-15 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
United States
- DDP; Generally takes 7-15 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
- Delivery to Alaska, Hawaii, or Puerto Rico and Guam is available but not to APO, FPO, or DPO addresses.)
Ship to Oceania
Ship to Oceania
Australia
- Generally takes 6-12 business days;
- Shipping Fee 7.5US$, Ordering＜24.99US$;
- Shipping Fee 4.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
New Zealand
- Generally takes 6-12 business days;
- Shipping Fee 9.5US$, Ordering＜24.99US$;
- Shipping Fee 5.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
SHIP TO ASIA
SHIP TO ASIA
Japan
- Generally takes 3-8 business days;
- Shipping Fee 5US$, Ordering＜15.99US$;
- Shipping Fee 2.5US$, Ordering 15.99-39.98US$;
- Free Shipping, Ordering≥39.99US$.
Cambodia
- Generally takes 7-12 business days;
- Shipping Fee 1.5US$, Ordering＜29.99US$;
- Free Shipping, Ordering≥29.99US$.
Malaysia(Suspended)
- Generally takes 5-10 business days;
- Shipping Fee 5US$, Ordering＜15.99US$;
- Shipping Fee 2.5US$, Ordering 15.99-39.98US$;
- Free Shipping, Ordering≥39.99US$.
Singapore
- Generally takes 5-8 business days;
- Shipping Fee 5US$, Ordering＜15.99US$;
- Shipping Fee 2.5US$, Ordering 15.99-39.98US$;
- Free Shipping, Ordering≥39.99US$.
Thailand
- Generally takes 5-8 business days;
- Shipping Fee 2.5US$, Ordering＜14.99US$;
- Shipping Fee 1.5US$, Ordering 14.99-29.98US$;
- Free Shipping, Ordering≥29.99US$.
Vietnam
- Generally takes 5-8 business days;
- Shipping Fee 1.5US$, Ordering＜29.99US$;
- Free Shipping, Ordering≥29.99US$.
Hong Kong SAR
- EMS in 1 Week;
- Shipping Fee 5US$, Ordering＜29.99US$;
- Free Shipping, Ordering≥29.99US$.
South Korea, PCC Code is Crucial.(Suspended)
- Verify before placing order.
- Generally takes 6-8 business days;
- Shipping Fee 5US$, Ordering＜15.99US$;
- Shipping Fee 2.5US$, Ordering 15.99-39.98US$;
- Free Shipping, Ordering≥39.99US$.
United Arab Emirates
- Generally takes 8-15 business days;
- Shipping Fee 7.5US$, Ordering＜24.99US$;
- Shipping Fee 4.5US$, Ordering 24.99-49.98US$;
- Free Shipping, Ordering≥49.99US$.
Israel
- Not including Palestine, or phone number by zone in 56 or 59;
- Service available for Pickup at Point, without door-door delivery;
- Generally takes 8-12 business days;
- Shipping Fee 9.5US$, Ordering＜34.99US$;
- Shipping Fee 5.5US$, Ordering 34.99-59.98US$;
- Free Shipping, Ordering≥59.99US$.
Second Delivery Rules
Second Delivery Rules
A redelivery requires extra charges, please ensure your shipping information with the order is valid and accessible.*Countries that not available for redelivery: Slovenia/Croatia;*Countries that available for redelivery:
- Canada Redelivery Grace Period is 10 days upon the notification of return to sender for verifying or updating the shipping address. Redelivey fee is 10US$ which is required to activate the redelivery.
- United Kindgom Redelivery Grace Period is 7 days upon the notification of return to sender for verifying or updating the shipping address. Redelivey fee is 7US$ which is required to activate the redelivery.
- United States Redelivery Grace Period is 7 days upon the notification of return to sender for verifying or updating the shipping address. Redelivey fee is 7US$ which is required to activate the redelivery.
- Other Countries Redelivery Grace Period is 7 days upon the notification of return to sender for verifying or updating the shipping address. Redelivey fee is 8US$ which is required to activate the redelivery.
- Packages will be redeemed as abandoned on no reply to the notifications or no charge to the redelivery fee.
MULTIPLE SHIPMENTS
To better service our customers, we might split or combine your order into multi or one shipment(s). You will receive multiple or one shipment(s) when your order is being fulfilled by product categories or transportation conditions. You will receive notification via email when your order is being split or combine into multiple or one shipment(s). There is no additional shipping fee when your order is split into multiple shipments. Alternately, we may combine multiple orders into one shipment. Your shipping fee will refunded or deducted upon the order amount.
TRACKING ORDERS
When your order is ready to be shipped, you will receive a shipment confirmation email. Most of our orders are shipped within 1-2 business days after the order has been placed. To track the order, click on the tracking number located near the bottom of the email. To track an order on chicdecent.com, visit the Account Information area. You will need to sign in to access your account information. Or you could review Track Your Order for more.
*Chic Decent is not responsible for delays in shipping or delivery, due to natural or uncontrollable events. Unfortunately, we do not have control over these delays.
and again, so nice to meet you online at chicdecent.com