SHIPPING POLICY

WE PRESENT THE CHINA Beauty Things TO THE WORLD.

Thanks for shopping with us. Below is our Shipping Terms, or you could reach us for any consultations by support@chicdecent.com.

Chic Decent fulfills orders to United States, United Kingdom, France, Germany, Italy, Spain, Netherlands, Belgium, Luxembourg, Ireland, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Austria, Denmark, Greece, Cyprus, Norway, Australia, Canada, Japan, South Korea, Singapore, Malaysia, Philipines, Thailand, Vietnam, Cambodia, New Zealand, Mexico.

Certain countries and regions, service not available or limited on ordering with restricted items.

**Items, including, in specific as face powder, foundation, liquid things, and those classified as aerosols and alcohol-based products (e.g. pressurized spray cans, hairspray, nail polish remover, etc.) are restricted from air-transport due to Transportation regulations and must be shipped by ground or sea shipping only and will potentially take additional time to arrive and more transportation loss risk; AND we have shrinked or are not open services to those countries and regions..

And please be well understood that the order you made to us would always be integrated by below phases.

  • Place An Order

    Place An Order

    An order got placed at your side. And it will be processed in 1 business day.

  • Pack The Order

    Pack The Order

    Our warehouse collect and parcel the ordered items. It normally takes 1 business day and we call it the processing time which depends on the product status and generally inclusive the "Place An Order" Stage

  • Ship The Order

    Ship The Order

    Parcel of your order arrived our sorting center and be arranged for the cross border transpotation. It normally takes 3-20 working days to the destination country or city. And that's the express/standard shipping time.

  • Deliver The Order

    Deliver The Order

    Finally and lastly, the parcel delivered to you and be received at your side.

SHIPPING TERMS AND FEES

Free Shipping Ranges.

Ship to EU Members

**Custom Fee included. Maxium order value is 160$ for the processing.
**And this delivery term applies to all EU Member countries but vaies on shipping rates listed below.

  • Austria 6-12 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Belgium 6-12 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Bulgaria 6-12 Business Days; Shipping Fee 6US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Croatia 6-12 Business Days; Shipping Fee 8US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Czechia 6-12 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Cyprus 6-12 Business Days; Shipping Fee 10US$ < Ordering 59.99US$ ≤ Free Shipping.
  • Denmark 6-12 Business Days; Shipping Fee 8US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Estonia 6-12 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Finland 6-15 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
  • France 6-12 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Germany 6-12 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Greece 6-12 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Hungary 6-15 Business Days; Shipping Fee 8US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Ireland 6-12 Business Days; Shipping Fee 8US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Italy 6-12 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Latvia 6-15 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Lithuania 6-12 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Luxembourg 6-12 Business Days; Shipping Fee 8US$ < Ordering 59.99US$ ≤ Free Shipping.
  • Netherlands 6-12 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Poland 6-12 Business Days; Shipping Fee 6US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Portugal 6-12 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Romania 6-12 Business Days; Shipping Fee 8US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Slovakia 6-12 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Slovenia 6-12 Business Days; Shipping Fee 9US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Spain 6-12 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Sweden 6-12 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
Ship to UK and Norway
  • United Kingdom 7-12 Business Days; Shipping Fee 6US$ < Ordering 39.99US$ ≤ Free Shipping.
  • Norway 8-12 Business Days; Shipping Fee 9US$ < Ordering 59.99US$ ≤ Free Shipping.
SHIP TO NORTH AMERICA
  • Canada 6-12 Business Days; Shipping Fee 10US$ < Ordering 59.99US$ ≤ Free Shipping.
  • United States 7-12 Business Days; Shipping Fee 8US$ < Ordering 49.99US$ ≤ Free Shipping. (*We sorry that we are not available to offer delivery to Alaska, Hawaii, or Puerto Rico and APO, FPO, and DPO addresses.)
  • Mexico Express in 10-15 Working Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
Ship to Oceania
  • Australia 6-12 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
  • New Zealand 8-15 Business Days; Shipping Fee 7US$ < Ordering 49.99US$ ≤ Free Shipping.
SHIP TO ASIA
  • Japan 3-5 Business Days; Shipping Fee 5US$ < Ordering 39.99US$ ≤ Free Shipping.
  • Hokkaido and Okiniwa 5-12 Business Days; Shipping Fee 5US$ < Ordering 49.99US$ ≤ Free Shipping.
  • South Korea 6-8 Business Days; Shipping Fee 4.5US$ < Ordering 39.99US$ ≤ Free Shipping.
  • Cambodia 7-12 Business Days; Shipping Fee 1.5US$ < Ordering 29.99US$ ≤ Free Shipping.
  • Malaysia 5-10 Business Days; Shipping Fee 4US$ < Ordering 39.99US$ ≤ Free Shipping.
  • Philippines 4-10 Business Days; Shipping Fee 5US$ < Ordering 49.99US$ ≤ Free Shipping.
  • Singapore 5-8 Business Days; Shipping Fee 4US$ < Ordering 39.99US$ ≤ Free Shipping.
  • Thailand 5-8 Business Days; Shipping Fee 2.5US$ < Ordering 29.99US$ ≤ Free Shipping.
  • Vietnam 5-8 Business Days; Shipping Fee 1.5US$ < Ordering 29.99US$ ≤ Free Shipping.
Second Delivery Rules

A redelivery requires extra charges, please ensure your shipping information with the order is valid and accessible.*Countries that not available for redelivery: Slovenia/Croatia;*Countries that available for redelivery:

  • Canada Redelivery Grace Period is 10 days upon the notification of return to sender for verifying or updating the shipping address. Redelivey fee is 10$ which is required to activate the redelivery.
  • United Kindgom Redelivery Grace Period is 7 days upon the notification of return to sender for verifying or updating the shipping address. Redelivey fee is 7$ which is required to activate the redelivery.
  • United States Redelivery Grace Period is 7 days upon the notification of return to sender for verifying or updating the shipping address. Redelivey fee is 7$ which is required to activate the redelivery.
  • Other Countries Redelivery Grace Period is 7 days upon the notification of return to sender for verifying or updating the shipping address. Redelivey fee is 8$ which is required to activate the redelivery.
  • Packages will be redeemed as abandoned on no reply to the notifications or no charge to the redelivery fee.

Multiple Shipments

To better service our customers, we might split or combine your order into multi or one shipment(s). You will receive multiple or one shipment(s) when your order is being fulfilled by product categories or transportation conditions. You will receive notification via email when your order is being split or combine into multiple or one shipment(s). There is no additional shipping fee when your order is split into multiple shipments. Alternately, we may combine multiple orders into one shipment. Your shipping fee will refunded or deducted upon the order amount.

Tracking Orders

When your order is ready to be shipped, you will receive a shipment confirmation email. Most of our orders are shipped within 1-2 business days after the order has been placed. To track the order, click on the tracking number located near the bottom of the email. To track an order on chicdecent.com, visit the Account Information area. You will need to sign in to access your account information. Or you could review Track Your Order for more.

*Chic Decent is not responsible for delays in shipping or delivery, due to natural or uncontrollable events. Unfortunately, we do not have control over these delays.

and again, so nice to meet you online at chicdecent.com

© 2024 Chic Decent, Make Sweet Things Happen.

    • PayPal
    • Visa
    • Mastercard
    • American Express
    • Discover
    • Klarna
    • Maestro
    • Union Pay
    • JCB
    • Google Pay
    • Apple Pay

    Login

    Forgot your password?

    Don't have an account yet?
    Create account