Thanks for shopping with Chic Decent. Below is our Shipping Terms, or you could reach us for any consultations by support@chicdecent.com. Store Pricing updated by Zones in line with different taxes and customs policies of different countries.

• DUTY: DDP
• Carrier: YunExpress and DHL
• Where we ship from: Ningbo, China.
• Where we ship to: United States (covering Alaska, Guam, Hawaii and Puerto Rico, Rhode Island, APO/FPO updated since 20250830), United Kingdom, Norway, Australia, Canada, Japan, Singapore, Thailand, Vietnam, Cambodia, New Zealand, South Korea, United Arab Emirates, Israel, Switzerland, Mexico (Updated on Jun 16, 2026)

And please be well understood that the order you made to us would always be integrated by below phases.

Packages returned to Chic Decent due to an incorrect or incomplete or unsecure address, or unavailable recipient, are not for refund. A transit return to the courier's warehouse takes around 7-60 days. Please double-check your zip code and shipping address before checkout to save from wastes of money or time. And to request a second delivery requires extra charges.

• Countries that not available for redelivery: Russia;

• Countries that available for redelivery: Redelivery Grace Period upon the notification of return to sender for verifying or updating the shipping address. Redelivery fee which is required to activate the redelivery.
• Australia Redelivery Grace Period 5 Days; Redelivery Fee 12AUD.
• Canada Redelivery Grace Period 5 Days; Redelivey Fee 16CAD.
• Japan Redelivery Grace Period 10 Days; Redelivery Fee 820JPY.
• New Zealand Redelivery Grace Period 10 Days; Redelivery Fee 12NZD.
• Singapore Redelivery Grace Period 10 Days; Redelivery Fee 11SGD.
• South Korea Redelivery Grace Period 10 Days; Redelivery Fee 6,000KRW.
• Thailand Redelivery Grace Period 10 Days; Redelivery Fee 270THB.
• United Kingdom Redelivery Grace Period 5 Days; Redelivey Fee 4.5GBP.
• United States Redelivery Grace Period 5 Days; Redelivey Fee 8US$.
• Vietnam Redelivery Grace Period 10 Days; Redelivery Fee 218,000VND.
• Other Countries Redelivery Grace Period is 5 days upon the notification of return to sender for verifying or updating the shipping address. Redelivery fee (varied upon destinations which specified to each countries shipping pages) is required to activate the redelivery.

Packages will be treated as abandoned on no reply to the notifications or no pay to the redelivery fee.

• United States: Your package is duty delivery paid; and we have the custom fee charged inclusive in the product prices, you don’t have additional charges besides what you paid online at chicdecent.com.
• Canada: Your package is duty delivery paid; and we have the Customs Fee charged inclusive in the product prices, you don’t have additional charges.
• For other international shipments, all fees for orders under scope of the specified maximum order value, are included in our shipping costs.
• If you've got taxed or double taxed, please contact us online with your receipt or other support documents for a refund.

To better service our customers, we might split or combine your order into multi or one shipment(s). You will receive multiple or one shipment(s) when your order is being fulfilled by product categories or transportation conditions. You will receive notification via email when your order is being split or combine into multiple or one shipment(s). There is no additional shipping fee when your order is split into multiple shipments. Alternately, we may combine multiple orders into one shipment. Your shipping fee will refunded or deducted upon the order amount.

When your order is ready to be shipped, you will receive a shipment confirmation email. Most of our orders are shipped within 1-3 business days after the order has been placed. To track the order, click on the tracking number located near the bottom of the email. To track an order on chicdecent.com, visit the Account Information area. You will need to sign in to access your account information. Or you could review Track Your Order for more.

Please inspect your order upon reception and contact us immediately if any item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will arrange new shipment for item/items that involved or make the refund accordingly. And we leave the item/items to be held at your side without return processed. More details, kindly read over our Refund Policy.

*Chic Decent is not responsible for delays in shipping or delivery, due to natural or uncontrollable events. Unfortunately, we do not have control over these delays. And Chic Decent is not responsible for lost or stolen packages.

and again, so nice to meet you online at chicdecent.com